Navigating the health insurance system with a child who is newly diagnosed with a brain tumor can be overwhelming. The following resources offer information about many of the questions you may have as well as options for low-income families and the uninsured.
Educate yourself. Know about your child’s illness and why referrals to specialists are needed. You will sound knowledgeable and thus will be more likely to quickly get the assistance you need.
Get a copy of your policy and review it carefully. See exactly what services are covered and how the payment system works. Be aware of lifetime limits (capitation) and see about purchasing additional coverage now, before it may be needed.
Ask for a case manager at the insurance company who will always handle your case and answer questions.